Words From Our Absolute-ly Amazing Customers – 5 Star Review

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San Antonio, TX

8/1/2023

Noticed AC wasn't cooling Friday afternoon and David came out that evening. Recharged the coolant and put in dye/sealant to see if there's a leak. Sunday afternoon noticed AC wasn't cooling again. Trey (owner)and David came back Monday and ended up replacing the coil, which had a leak. Very impressed with the timeliness of their response and the speed in which it was repaired. Would definitely recommend giving them a call if you have any HVAC issues.

Texas 

7/12/2023 

After Absolute did my mom’s house, David came back out to two other properties we own. He was, again, nothing but polite and professional. Both units were not cooling the way they should have been. David let us know that one needed to be replaced and that he could repair the other. He worked with us to find a solution that worked with our budget. Again, very happy with the service provided by Absolute!

Cordova, TN (Living in SA)

 7/7/2023 

David and Ronnie came by today and serviced the AC system. They inspected the duct work, checked the belts and pulleys and lubricated the bearings, checked humidity levels, checked and reset my thermostat, checked fan motor, cleaned the drain lines and cleaned the condenser thoroughly. Cannot say enough good things about the workmanship and professionalism of this company. Completely satisfied.

Downtown, San Antonio, TX 

7/24/2023 

Our A/C died this morning from the severe storm we incurred yesterday, 7/23. I went to yelp looking for a service and saw this companies score was 4:8. I must tell you the ease of initiating the service call, after completing the request form, less than 10 mins and I had a response from Trey,he was at my home 90 minutes later. He diagnosed the problem within 30 mins. Now, the amazing part was I was receiving text messages from this company telling me when I should expect someone to replace the unit. The messages included the names of the service men that showed up. All quotes for prices were sent thru text and then a pdf with pricing. Once you approve the transaction,that was it and you had copies of every interaction saved on your mobile phone. I can’t tell you the great customer service this group maintains. If you should require A/C work, don’t hesitate to contact them.

San Antonio, TX 

6/26/2023 

My AC unit was acting up and we did not know what was wrong called these guys they figured out what was wrong didn’t take long they explained everything and were very professional I highly recommend this company.

Texas 

6/26/2023 

I contacted Absolute among others about an AC issue. Within 30 minutes I was on the phone with Trey. He scheduled to come by within 3 hours, he was there is 2.5. He quickly analyzed the issue, was clear about what it was and had it fixed within 30 minutes. The issue was not as bad as he and I originally thought it was, he was honest about the issue as it was less. Trey was professional, knowledgeable and very customer focused. After he was finished I asked about a room that was not cooling like the others, he went into the attic and provided a temporary solution with a clear issue that needs to be addressed at a later date. I offered to pay him but he declined. Trey offered a great service, on time, quick turnaround and courteous service at a reasonable price. All hard things to get from most companies today. I highly recommend Trey and Absolute, I will use them again for sure.

Virgina (Living in SA) 

6/26/2023 

Very impressed with their responsiveness, honesty, and professionalism. They responded to a yelp message within ten minutes on a Sunday evening, when almost all other businesses were closed, provided updates upon their ETA, and followed up with next steps and options. A great example of what customer service should be!

San Antonio, TX 

6/21/2023 

Thank you to Absolute for not only finding the problem with our AC unit but ordering a new unit, installing it, and keeping us in total communication during the process. Trey made the entire process easy and affordable! I will ABSOLUTELY recommend Absolute to my friends and family!

San Antonio, TX 

6/20/2023 

Had a great experience with Absolute Cooling and Heating yesterday. Trey was able to come out the same day I contacted them and he was very helpful and went above and beyond to fix our clogged drain line. Pricing was fair for very reliable service.

Texas (Living in SA) 

6/19/2023 

Trey was great to work with. His response was fast and offered great customer service. His knowledge and expertise were top notch.

San Marcos, TX

6/15/2023 

Absolute cooling and heating did great work. Responded fast and came out same day! Thank goodness for Trey from Absolute he came out and solved my issue and was very professional. Highly recommend!